FAQ

You can click on the’ Brochure’ tab on our web site, fill in your details and we will send you one.
Or email us on Vanessa@vanessaaruthnott.co.uk
Or telephone us on 01285 831437and ask us to send one.
If you are abroad and don’t want to pay the £6 charge you can download a digital version of our brochure printed – http://www.vanessaarbuthnottfabrics.co.uk/brochure

Certainly, yes.
Let us have as much detail as you possibly can, and we will come up with some suggestions.
Let us know which room you are decorating, the colours you are thinking of using, what kind of furniture and flooring there are in the room. Email us some photos too!

1. Measure the height of the wall to be prepared. Lay the wallpaper on a clean floor or table and cut allowing extra at the bottom and top so you can trim the paper once it is pasted onto the wall.
2. Apply the paste (please use a good quality ready mixed paste) directly to the back of the wallpaper, place on the wall and brush out any air bubbles with a good quality brush as normal.
3. Cut off excess wallpaper at the top and bottom with a Stanley knife.
4.Cut the next drop of wallpaper allowing for pattern matching and extra trimming at the top and the bottom (just like matching fabric).
5. Now paste the next drop of wallpaper and place it along side the first, matching the pattern.

You can find them by visiting the following link – http://www.vanessaarbuthnottfabrics.co.uk/delivery-returns.
Cut lengths of fabric are non returnable.
Rolls of wallpaper and rugs are returnable if in perfect condition within 7 days of purchase

You can wipe the oilcloth with neat bleach, even leave some neat bleach on the stains over night and they should all come out.

You can draw them well back from the light to help prevent fading. You can interline them. You can draw them with a pully system to avoid making the making the leading edge dirty.

You can spray the back of the oilcloth with water and leave it to dry naturally – this might remove the creases, you can also smooth over the creases with your finger. You can iron on the back of the oilcloth to remove creases but only with a very cool iron and be very careful as you can make the surface shiny.

Once they are haging you can spray them with a water spray and leave them to hang out creases.
Failing that you can use a water steamer – these are effective at removing creases.

Nearly all of our fabrics are a really good quality medium weight linen and organic cotton mix called Linen Union woven in Scotland. Our Plains (also woven in Scotland) are a heavier weight linen union most suitable for upholstery. We also offer a few 100% organic cotton fabrics.

The wonderful mill that weaves our rugs also sell a non-slip mat that you place under our rugs which very effectively stops it from slipping. They sell these online: see:www.solvawoollenmill.co.uk

We are vey sorry but cut lengths of fabric are non returnable, so be sure to quote the code and colours you would like accurately. It would be even better if you checked your sample against the brochure to be sure the code etc are right!

We can help you, just phone us or email us with your measurements. You can also use the made to measure part of our web site to calculate quantities of fabric.

We don’t have any shops yet! We do have a workshop and people are welcome to pop in to see all our fabrics by appointment, please telephone us.

We hold very good stock levels, it is very likey that your order will be in stock. if not we are usually able to reprint very quickly -you can usually receive your order if it is out of stock in 2-3 weeks.

We only do oilcloth in the fabrics in the oilcloth section.

You can order in 10cm increments, so 3.5m or 3.6m etc. 0.5m is the minimum.

Yes the Linen Union and the Plain linens are perfect for upholstery.

Please see page 54 of my brochure or look at the web site and you will see that we are very keen on using only organic cotton and we do our best to be a eco friendly as possible!

The rug can not be washed in a machine, but can only be dry cleaned.

For a 16" cushion 50cm of fabric is needed and 18" or 20" cushions require 60cm.

Simply click on the red “order sample” button to the right of your chosen fabric and proceed to basket as normal.