Design Consultation Service
Are you looking to update or redecorate your home? If you need inspiration or advice we can help! Our Design Consultation advisors work with you to create stunning and beautiful new interiors tailored to your lifestyle, taste and budget.
There can be so many decisions to make, curtains or blinds, colours or neutrals, plains or patterns, classic or contemporary – our passion and knowledge means we can lessen the stress and help you make the right choices for your home that you’ll enjoy for years to come. With that in mind, we are offering the two different types of consultations below in order to suit as broad a range of need as possible:
Formal Showroom Consultation: This will be a 2 hour appointment with our Design consultant, Clair, based in our Cirencester showroom (map - GL7 1QX). This will cost £100 of which will be redeemable if you spend £500+ with us post consultation. Please call to book on 01285 831437. We all feel a lot more comfortable for the time being, to be wearing face masks and will still be asking customers to wear masks throughout their visits in the showroom. Although by law you’re not required to wear them anymore, we think that because cases are rising & our team quite small, that it would keep us all, and you, as safe as possible.
Virtual Design Consultations: During the last year, we have adapted what would have been our 'Home Design Consutltation', to what has become a very popular Virtual consultation via WhatsApp. This has been incredibly useful and highly effective, and even better, free of charge! Clair, our Design Consultant, will call you via facetime for 30 minutes, where you can speak face to face & show her around your room. To book your spot, please scroll down to the bottom of this page & click on the green 'BOOK NOW' button.
Customer Testimonials - Virtual Consultations
The WhatsApp design appointment with Clair was excellent. She had read my brief fully and came up with several great fabric combinations for my scheme. I liked them all! But was able to pin point a favourite and samples arrived within a couple of days. Great service and very helpful in my project planning. I can highly recommend to anyone looking for some guidance on the best colour combinations to choose.
Clair was great. Really sussed what I was looking for and made some great suggestions. Really impressed with the service.
Clair was very helpful and had looked at all the photos and information I sent her in advance. She is sending me lots of samples which I look forward to receiving.
Clair was extremely helpful. We have a slightly tricky project but she was knowledgeable and gave me several options. I’m looking forward to moving forward and seeing the finished windows now in the gorgeous fabric that I’ve chosen.
Extremely helpful, friendly and encouraging advisory service, thank you.
Clair was very knowledgeable and quickly assessed what I wanted to achieve and made some great suggestions. A very worthwhile 30 minutes which has really helped me to move my project forward. Really pleased with the sample suggestions she subsequently sent me.
This is a great thing to come out of lockdown. Clair was extremely helpful and upbeat. Very impressed!
I found the meeting with Clair really helpful and was surprised how well the online appointment worked. Clair quickly got a sense of the room I wanted to rework. She also picked up a sense of what colours and patterns I liked. The conversation gave me confidence to continue with my project. Clair was also very efficient in following up our conversation with sending samples. I feel inspired to visit the shop and get on with the next stage of planning. Thank you.
I enjoyed my half hour video appointment with Clair who is a really easy person to chat with. I wanted some ideas for a new look in my bedroom and Clair picked up on all the (many!) things in there which are both a hindrance and a help in selecting a new scheme.
Clair was very helpful & knowledgeable in advising me .Nothing was too much trouble , and she was patient and kind throughout our session despite internet problems my end ! I found her expertise in interior design & professional skill invaluable .I look forward to the curtains & cushions transforming this room. Many thanks.
My consultation was with Clair who was so professional and keen to understand my individual design project needs so that she can provide inspirational ideas. Highly recommend!
I absolutely loved my half hour consultation with Clair from the Vanessa Arbuthnott team. I found it so inspiring to talk to Clair about our room and the fabric choices she suggested and am now eagerly awaiting my fabric samples. Clair was so helpful with many aspects of our room design and the video phone call worked really well for showing the room layout, colours and windows. I now can’t wait to get started with my curtains and blinds.
Lovely consultation with Clair who offered lots of good ideas for the areas discussed. Am awaiting report and fabric samples so very excited to see those.
Clair was very helpful, knowledgeable and professional. I thoroughly enjoyed my half hour with her, discussion the beautiful fabrics and colours.
Wonderful to speak to Clair. She is so knowledgeable and has really inspirational ideas. Makes the choosing of the fabric and the colour schemes such an enjoyable experience. Instils confidence. Thank you.
Thank you so much for this design service. It was so great to discuss all the possible options for my dining room with Clair. She shared some lovely ideas and it was wonderful to discuss this with her. What’s App was amazing so I could show Clair my house so that she got a feel of the house. It was so nice to talk colours and fabrics, I loved her suggestions. Great to start planning new things after a difficult year.
Really very helpful to have remote consultation via WhatsApp with Clair able to see windows and room in question and offer up suggestions of fabric, colour, pattern etc then arrange for fabric samples to be sent out so I can try them in the space- very excited to see them! Great service you’re offering especially as I live in North West, a long way from your shop!
It’s nice to have an online facility during these lockdowns.
Loved the personal service. Clair really listened to my needs and offered some great insights and recommendations based on her expertise. I feel confident I'll quickly be able to get to the outcome I am looking for now that I have engaged the help of the home design team.
Clair has always been so approachable, enthusiastic and has an abundance of ideas and suggestions.
I am so impressed with this service. Clair was brilliant, she had taken on board all I had said in the preparatory email and came up with two very different schemes for each of the two rooms. She is very efficient . Within minutes of my time with her she sent me an email with all the fabrics etc that we discussed. Thank you very much Vanessa Arbuthnott for offering something so personal and easy and even better for free.
I have been delighted with the service I have received to date and have already recommended you to family members.
Very inspiring! Friendly, knowledgeable and extremely friendly.
I found the whole process to be extremely efficient, emails and reminders of the consultation by text so no danger of forgetting the appointment by either party. The actual consultation was very informal and very helpful. I find choosing fabrics to coordinate in a cohesive scheme can be quite daunting however Clair gave me confidence in my choice and gave my ideas on how to finish off the room, would definitely recommend the service.
I had a very positive meeting with Clair and have some great advice and suggestions for my room I will be refurnishing and decorating.
A great opportunity to talk through design options and explore different fabric combinations.
Clair was full of knowledge, we are both sewing enthusiasts so made the chat extra special for me. Clair really helped on one of the bathrooms as not practical to change yet (lot of building work going on you see) honeycomb colour tiles with pebble toppers we found a great fabric to blend with honey colour and bring out the grey & blue tones.
Thank you Clare
I was very pleased to have had the opportunity to chat to Clair who had some good ideas and suggested colours and furnishings I hadn't considered. What was particularly nice was that I didn't feel under any pressure and have been left with loads of things to think about. Clair was great and really easy to talk to - top marks.
It was a pleasure chatting through ideas with Clair and I really look forward to getting my samples so I can move forward with the ideas we discussed. I would highly recommend this service. Thank you
I recently bought a sofa in fern green, which looks dull and out of place in the room. Clair was really helpful; she immediately understood the sort of look I was after and helped me choose colours that would complement the sofa and existing cushions. The samples are in lime, kale and plum! A great service, Thank you.
I was slightly hesitant in booking for this service as I haven't used an interior designer or support in this way before. Clair immediately put me at ease and asked me what I really wanted from the session. I have been so delighted with the suggestions she made, not only in fabric choices, but in the room layout and furniture choices to maximise the space in our sitting room. Would highly recommend to book in!
Clair was lovely, very friendly and engaging, she gave us lots of helpful advice, we are now excitedly waiting for our samples.
Clair had prepared well and made some very helpful suggestions. She was very knowledgeable and enthusiastic, a totally lovely experience for me thank you.
The zoom consultation was really helpful in making me think how I could work with what I have and also any change I was seeking. Really looking forward to thinking about how I am going to do my room and look at the fabric and colours suggested. Made me think about things really differently.
I was very impressed with my consultation. It has inspired me to be a little more adventurous with more of your colours and styles. I’m looking forward to the swatches arriving.
I had almost made up my mind until I met the delightful Clair. She clarified all my ideas and left me feeling excited and confident that the room will look great!
I couldn't have asked for a better consultation. Clair was so helpful and pointed out things to consider that I hadn't thought of and gave me much more confidence in my choices. Thank you Clair. What a wonderful service.
Found talking to Clair really helpful - she listened carefully to what I was looking for and has made some great suggestions. I am excited to see my bedroom transformed!
So very helpful, full of lovely ideas took me in a different direction to what I was thinking - lovely choice of colour and fabrics. Thank you Clair. The online booking is service is really easy to use, very efficient 😊
Clair was very helpful, made good suggestions, worked quickly and efficiently to achieve the look I was hoping for.
I had a face time meeting with Clair regarding roller blinds for my kitchen. She was extremely knowledgeable and gave me some great advice. I enjoyed our meeting very much and was able to place my order with confidence.
Friendly member of the team gave me some great suggestions of fabrics to consider for curtains and soft furnishings in our kitchen.
I just want to thank you and everyone at Vanessa Arbuthnott who helped to create my beautiful curtains. I am absolutely delighted with them. A real bonus was not even having to gather them up they were ready to go!! Your suggestion to fitting curtains rather than opt for blinds was an excellent piece of advice. As was fitting the curtain pole at a higher point on the wall. It has been a miraculous transformation and has certainly given better proportions to the window and made the room feel more square but still very cosy. Now that they are in situ we can add the finishing touches to finish the decor off.
This has been a long journey over the course of this strange year. It seems such a long time since we visited the showroom back in January and who would have predicted everything that has gone on since then.
Claire was incredibly professional and so easy to talk to about the project. Understood what I was hoping to achieve and my “style”. So excited to receive the samples and ideas.
My phone consultation with Clair was extremely helpful. I had lost my way decorating my bedroom and, although I had some thoughts, I needed her expertise to open up new possibilities for me. Now eagerly awaiting my samples.
I am so grateful Clair for all the support and guidance you have given us with regarding our dining room/ kitchen curtains and blinds. Vanessa Arbuthnott is absolutely the right fabric for us and we will be placing an order early in the New Year.
Please could you convey my appreciation and thanks to Clair for her time and expertise on the Consultation Call this morning. It was very helpful and I look forward to receiving the samples.
Clair made me think about colour in the room totally differently. Now considering things I would never normally, which is exciting.
Congratulations to your company for a very innovative and satisfactory way around the current difficulties. The ethical side of Vanessa Arbuthnot has been a very important criteria in choosing the company.
Friendly, knowledgeable advice (face to face on WhatsApp) which helped clarify my decision on what to order. I would happily recommend the service to friends.
Clair was fantastic, very quickly grasped what I was trying to achieve and has come up with some lovey ideas.
Although WhatsApp wasn’t possible, Clair was well informed and ready with ideas which showed she had already taken account of my room, view of the garden, colours etc and was able to help me focus (which isn’t easy). I found the experience very worthwhile and most useful.
Thank you Clair for your professional advice. You have a great eye for colour and style. You immediately realised some of the challenges that our rooms and existing furniture pose and came up with some great ideas.
I thoroughly recommend the design service. Clair gave me the answers to questions that had not occurred to me and suggested some wonderful options and combinations I would never have thought of. Thank you.
Customer Testimonials - Home Design Consultations
Thank you SO much for being so helpful. I so enjoyed your call and the suggestions you made. It all makes much sense through your eyes. My husband was listening in from his office (!) and was immediately enthused and raced down the stairs with tape measure in hand! Thank you too for the Merrick and Day link which I will explore and for ordering the samples which I look forward too. Then I had better get busy. No excuses. Huge thanks again Clair.
Carole & David
"We have been so happy with the results of the Arbuthnott design consultation. We were struggling to find the right look for our 1930's stone house that we were in the process of renovating. Clair talked us through the different aspects of design and styles that she felt would both suit the house and our preferences. She was very patient when we were indecisive with colour and patterns, and gave us large enough samples to picture the finished curtains, and time to make the right choices.
When it came to ordering, Clair measured the curtains and blinds taking all the stress from us making an expensive mistake. We are so pleased with the finished room; it finally looks dressed and fits in with our relaxed life style. We will be using the design service and Clair's expertise to help with the rest of our house."
"I had visited the shop several times trying to narrow down which styles and colour schemes would be suitable for my new orangery and an upstairs bedroom. As the orangery was half built at the time, I found it hard to picture how it could be and was unsure where to start with a new and empty space. I liked the range of materials within a colourway and was inspired by the catalogue to put different materials from the same range together in the room and I decided to start the design of the room with the materials but was unsure of my choices. Clair came out to have a look at the two spaces and was a huge help. In the bedroom she considered the way the light entered the room and had the excellent idea to have a roman blind on a smaller window to make the space look bigger. She advised on the size and shape of the lampshades to fit the space and knew which materials from a slightly different range went well with my original choice. She competently measured the windows which I always find stressful, and gave good advice about linings etc.
Clair gave me confidence in my choices for the orangery, a great relief to me, and had very useful suggestions for which blinds to go for and how and where they would be operated from. With her measurements and advice on overlaps for the large windows I felt much more confident buying the long window poles required and had a better idea in my head as to how they would sit when drawn back.
I am delighted with the finished results; I feel that the rooms have an overall harmony while at the same time provide a range of designs that make it more interesting for the eye. The Home Design Consultation was invaluable to me as it gave me confidence in my choices and took away the worry of the technical details. Clair kept in touch with information as to how the order was progressing and was friendly and reassuring throughout."
I really enjoyed my consultation with Clair, she was helpful, friendly and knowledgeable. I am very much looking forward to receiving samples to look at and excited about my new bedroom. I am already planning another session to find some blinds for my kitchen, a project I have put off for too long due to a lack of confidence in choosing the fabric myself. Thank you Clair!"
Click here to view more testimonials that we have gathered. You can also view our recent reviews by clicking here! Simply scroll to the bottom of the page and find them listed underneath 'Instagram moments'.